Shipping Policy

At mixshe, we're committed to delivering your winter essentials with care, ensuring they arrive in perfect condition, keeping you warm and stylish all season long.

Shipping Coverage & Costs

  • Shipping: We ship to the United States, so we can bring you winter comfort whether you're in a snowy city or a mild one.
  • Standard shipping: Enjoy free standard shipping on orders over $100 USD. For orders below $100 USD:
    • Domestic (U.S): $12.99 USD

Processing & Delivery Times

  • Processing Time: All orders are processed within 3–5 business days 
  • Delivery Estimates:
    • Domestic (U.S): 4–7 business days

Shipping Partners

We collaborate with trusted carriers such as USPS, DHL, and FedEx. For bulkier items (e.g., thick knit sweaters) or remote locations, we may use specialized logistics partners to ensure safe delivery.

Order Tracking

Once your order ships, you’ll receive a Shipment Confirmation email within 24 hours, including a unique tracking number and a direct link to the carrier’s tracking page. You can monitor your package 24/7—tracking updates may take 1–2 business days to appear as the carrier processes the shipment.

Special Notes

  • Address Accuracy: Double-check your shipping address (including apartment numbers and postal codes) before checkout. We are not responsible for delays or returns due to incorrect addresses, and re-shipping fees will apply for redelivery.
  • Customs & Duties: International orders may be subject to import taxes, duties, or customs fees, which are the sole responsibility of the recipient. We recommend contacting your local customs office to estimate these costs before ordering.
  • Winter Weather Disruptions: During severe winter storms, shipping may be delayed. We’ll notify you via email within 24 hours of identifying a delay and provide revised timelines.
  • Product-Specific Handling: Chunky knit sweaters are packaged in breathable bags to prevent pilling during transit. Dresses with delicate details (e.g., floral prints) are wrapped in tissue paper to protect fabric and embellishments.


For shipping inquiries, contact our team at support@mixshe.store.